Thursday, July 3, 2008
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In This Issue
News from the Electronic Security Expo (ESX)
ESX Wraps Up a Successful Event
The first Electronic Security Expo (ESX) has come and gone. For those of you that attended the illustrious event, we thank you and hope to see you at next year’s ESX. Those of you that weren’t able to attend, stay tuned for upcoming issues of Member Update, Stay Connected and Newsline, as we will be featuring the event with photos and articles.
Today, we welcome you to read about some of the proceedings that took place at the expo and see what the media had to say about the event.
Mike Miller Sworn In as NBFAA President Starting July 1, 2008
NBFAA announced the results of the 2008 Executive Committee elections at the Electronic Security Expo (ESX) and swore in new officers during the association’s general membership meeting. The new terms began July 1.
Mike Miller, vice president and co-owner of Moon Security Services Inc, Pasco, Wash., was sworn in as president. An industry executive for more than 30 years, Miller’s involvement with NBFAA includes past chair and/or co-chair of the Public Relations, False Alarm, Budget, and Investment Committees. Miller served NBFAA as treasurer of the association from 2000 through 2001 and from 2005 through June, 2007 and is the 2005 recipient of the NBFAA Sara E. Jackson Memorial Award. His industry involvement at the state level includes serving as president and past president of the Washington Burglar & Fire Alarm Association. Miller served one year in his role as vice president/president elect.
“My first goal as the 38th president of the NBFAA is to ensure that our legacy continues and that we mentor new leaders and work with our chapters to help our members prosper and grow. I am following some great men and women and I am particularly indebted to George Gunning. I have some big shoes to fill following all that he has done. He has set the bar high – as have so many of our leaders – and I look forward to working hard during the next two years to continue that standard of excellence and servant leadership,” said incoming President Miller.
He added this challenge to all NBFAA members: “I challenge all members of the association – indeed all in our industry – to continue moving forward, knowing that what we do DOES make a difference in the lives of so many of our fellow citizens. We work alongside our public safety partners to protect and to serve. Let’s never forget that.”
Meet the other newly and reelected members of the Executive Committee.
 John Knox, president/co-owner, Life & Property Security Systems Inc, Knoxville, Tenn., was reelected for a 2-year term as secretary. |
 Charles “Dom” D’Ascoli, president, Smoky Mountain Systems Inc,Franklin, N.C., was reelected to for a 2-year term as vice president. |
 Marshall Marinace, president, Marshall Alarm Systems, Yorktown, N.Y., was reelected for a 2-year term as vice president. |
 Mike Horgan, owner, H&S Protection Systems Inc, Stevens Point, Wisc, was elected to a first one-year term as vice president. |
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Scot Colby and Frank Burke Earn Weinstock and Jackson Awards
Scot Colby and Frank Burke Earn Weinstock and Jackson Awards
NBFAA presented the Morris F. Weinstock Memorial Award to Scot Colby, Bayou Security Systems, Inc, Shreveport, La. and the Sara E. Jackson Memorial Award to Frank Burke, USA Alarm Systems Inc, Monrovia, Calif., during our 2008 Summer Conference in Nashville.
First presented in 1970, the Morris F. Weinstock Memorial Award is nationally acclaimed as the most prestigious honor in the industry. The family of the NBFAA co-founder and past president initiated the award’s creation. In memory of Weinstock’s contributions to the industry, this award is presented in grateful appreciation for outstanding individual achievement and continued efforts on behalf of the association and the industry.
Scot Colby: 2007 Morris F. Weinstock Memorial Award
Colby has been involved in the alarm and security industry for more than 25 years. He began his career as a security police officer, working for four years with the United States Air Force and then working as a security officer for the MGM Grand Hotel in Las Vegas.
Frank Burke: 2008 Sara E. Jackson Memorial Award Recipient
The 2008 Sara E. Jackson Memorial Award was presented to Burke for his outstanding leadership as chair of the NBFAA Public Relations Committee. Burke has been an active member of the security and fire alarm industry for the past 25 years and has held leadership positions in local, state and national industry associations. He is president of USA Alarm Systems, a Monrovia, California full-service integration company
Full Press Release
See the list of prior Weinstock and Jackson winners
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NBFAA Presents Leadership Awards 2008
NBFAA presented the association’s annual Leadership Awards during the 2008 Summer Conference, including chapter awards, the President’s Award and leadership recognition awards of committee chairs and the association’s Executive Committee.
This year’s chapter winners included:
NBFAA Chapter Newsletter of the Year
The Bellringer, Pennsylvania Burglar & Fire Alarm Association (PBFAA), was recognized for its 25-year commemorative issue, as well as for its consistency and information.
NBFAA Chapter Executive Director of the Year
Pat Shea Remes, Connecticut Alarm & Systems Integrators Association (CASIA), was recognized for her efforts in support of CASIA and NBFAA.
NBFAA Chapter President of the Year
Tim Creenan, New York Burglar & Fire Alarm Association (NYBFAA), was recognized for his strong support of the industry and NBFAA.
NBFAA Chapter of the Year
The Connecticut Alarm & Systems Integrators Association (CASIA) was honored for consistently supporting NBFAA programs such as the Youth Scholarship Program and NTS.
In addition, two NTS awards for NTS Instructor of the Year and NTS Training Coordinator of the Year were announced. Those winners were:
NTS Instructor of the Year
Woody Woodham, senior technical manager for Honeywell, was honored for his work with the Mississippi Alarm Association, as well as in Alabama and in non-chartered states like Arkansas and Utah.
NTS State Training Coordinator of the Year
Penny Brooks, Tennessee Burglar & Fire Alarm Association, was recognized today for her outstanding and consistent support of NTS training.
Each year, the president of NBFAA is given the opportunity to present a distinctive award – The President’s Award – to recognize someone who has done something special during that person’s term in office.
This year NBFAA President George Gunning recognized James Orvis, Security Solutions, Inc.
“I am recognizing Jamie Orvis, not only for what he has done during my term in office, but for all of his hard work and dedication to NBFAA and to our industry. For the past five years he has served as the Alarm Industry Research and Educational Foundation’s treasurer and he has co-chaired, alongside Bart Didden, AIREF’s only fundraiser, the annual AIREF Golf Classic. Each of those five years he worked relentlessly to raise tens of thousands of dollars through this event to fund research that benefits our industry,” noted Gunning.
NBFAA also presented leadership awards to volunteers for their service and dedication to the association during their terms as committee chairs. The following individuals were recognized:
Ron Petrarca - Apprenticeship
David Koenig - Budget/Audit and Investment
Mike Miller -Budget/Audit and Investment
George Bish - Bylaws
Paul Baran -Education
L.J. Lynes – Education
Tim Creenan - Elections
George De Marco -Elections
Greg Kessinger - Fire/Life Safety
Mike Meridith - Government Relations
Bill Cooper - Industry Affairs
Paul Carroll - Investment
Karen Maples - Membership
Frank Burke -Public Relations
John Murphy - Standards
Rick Simpson - Standards
Ralph Sevinor - Historical Preservation & Training Center
Charlie Darsch - Historical Preservation & Training Center
In addition to the committee chairs, NBFAA recognized Executive Committee members who are leaving their current positions or beginning a new term in office effective July 1. Mike Miller, vice president/president-elect; John Knox, vice president; Dom D’Ascoli, vice president; Marshall Marinace, vice president and Scot Colby, immediate past president.
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RMR Recurring Theme at ESX
Here on the opening day of the first annual Electronic Security Expo, attendees repeatedly heard the message that they need to add recurring monthly revenue to their business model. In seminar sessions that were often so crowded people were standing along the walls, presenters such as Harvey Eisenstadt and Bob Harris of Attrition Busters, Pete Celano of Alarm.com, Pam Petrow of Vector Security, and John Tedesco of Contigo emphasized the high gross margin a recurring revenue model can create and the value that RMR adds to a business.
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NBFAA Gov’t Group Talks Business
How security installers can take advantage of existing government business opportunities was a recurring point of discussion at the government relations meeting here on June 25.
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‘Automate Your Home Automation Business’
Speaking here at ESX to a lively group during an educational session about how security companies can get involved in home automation, Michael Tangora talked about the importance of focusing on details and efficiencies.
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Cris Carter Kicks Off ESX 2008
Former NFL superstar wide receiver turned ESPN NFL commentator Cris Carter kicked off ESX 2008 officially this morning with his keynote address. To a room packed with a few hundred attendees, Carter addressed the crowd on the topic of how excellence in sports has translated to his work at security and fire systems integrator and construction project management company Carter Brothers LLC.
Full Story
CSAA Announces Top Honorees
The Central Station Alarm Association (CSAA) presented three top honors at a special presentation during the ESX Show in Nashville.
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Brink’s Recognized for First Line of Defense
The story of Julie Bender's break-in is terrifying. The woman was at her home sleeping when she was awakened in the middle of the night to the sound of a break-in. She hit the panic alarm on her Brink's monitored alarm system and then locked herself in her bathroom.
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SIAC Moody Award Recognizes Industry Liaisons
As part of the ESX “Industry Ice-Breaker Luncheon” on Wednesday, July 25, 2008, the Security Industry Alarm Coalition recognized a group of individuals who “unselfishly give of their time and talents to alarm management issues.”
Full Story
ESX Recap
The inaugural ESX, the Electronic Security Expo, has been held this [past] week in Nashville, Tenn., and overall has been a very strong show. Owned by the Central Station Alarm Association (the CSAA membership roster which includes many of the top alarm monitoring providers in the U.S.) and the National Burglar & Fire Alarm Association (which has in its ranks many of the top security and fire installing dealers and integrators), the show served as a training ground, a product expo and a place for the associations to handle their annual meetings and business.
Being held shortly after the ISC West show which occurred in Las Vegas this past April, it's useful to compare the two shows. For one, ESX is purely an installing/integrating and monitoring show. While ISC West has evolved into a massive show that brings together both end-users and dealers/integrators, the ESX program is focused very specifically on a subset of our market. And while traffic here at ESX is much smaller than at ISC West, there is still quite a bit of business being done here and on the couches in the adjoining hotel lobby. In fact, I have speculated that, based on the number of top monitoring and installing companies here, we're probably seeing representatives from companies that do well over 50 percent of the total business in our installing and monitoring industries. The smaller show size has definitely given this event a very personal, family-like feel. In sum, don't expect the "buzz" that you get about technologies at the ISC West show, but understand also, I think, that this show is driven by training and networking, not technology.
Asked whether the show has "legs", a number of dealers and exhibiting manufacturers said they thought it did, but would need to address issues such as event, education sessions and tradeshow schedule overlaps to ensure that attendees will be able to not only receive their much needed training, but also have more time to visit with product exhibitors on the tradeshow floor. The general attitude from the crowd has been that the training was quite good, with ESX sorting pure educational training from exhibitor training sessions, but promoting both as a value for the attendees.
The 2009 ESX show is planned for June in Baltimore, Md.
I want to close my summary of ESX (you can see our content on our ESX 2008 coverage page), with a quote from outgoing NBFAA President George Gunning, who told attendees before the Cris Carter keynote:
"Starting this show is a leap that the industry should have taken a long time ago. This show is for the betterment of you, your business and the industry."
Gunning said that for the NBFAA, any profits from the show will be invested directly back into the organization to help fund association programs such as apprenticeship training for alarm technicians.
NBFAA News
What are you Waiting For? Sign up for Training Classes Today
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With greater competition and ever-changing technology, you can’t afford to miss these training opportunities. Complete course descriptions and schedules are available at www.alarm.org in the Education & Training section. Classroom courses are listed by state and class type. Individuals in states where classes are not currently offered, who are interested in receiving training, should contact NTS. For a complete NTS schedule visit NBFAA online. |
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ADVANCED BURGLAR ALARM TECHNICIAN
- July 12 – 13 – Bossier City, La.
- July 12 – 13 – Knoxville, Tenn.
CERTIFIED ALARM TECHNICIAN (Level I)
- July 8 – 10 – Riverside, Calif.
- July 8 – 10 – Tallahassee, Fla.
- July 10 – 12 – Rock Hill, S.C.
- July 17 – 19 – Salt Lake City, Utah
- July 18 – 20 – Lake of the Ozarks, Mo.
- July 22 – 24 – Houston, Texas
- July 23 – 25 – Syracuse, N.Y.
- July 25 – 27 – Port Allen, La.
- July 25 – 27 – Nashville, Tenn.
- July 28 – 30 – Lexington, Ky.
ELECTRONIC ACCESS CONTROL (EAC)
- July 17 – 18 – Indianapolis, Ind.
- July 17 – 18 – Boston, Mass.
- July 24 – 25 – Little Rock, Ark.
- July 31 – Aug. 1 – San Diego, Calif.
FIRE ALARM INSTALLATION METHODS
- July 9 – 11 – Elmsford, N.Y.
- July 9 – 11 – Poughkeepsie, N.Y.
- July 11 – 12 – Gulfport, Miss.
- July 16 – 18 – Long Island, N.Y.
- July 18 – 19 – Nashville, Tenn.
- July 19 – 20 – Lafayette, La.
Video Systems Technologies
- July 15 – 16 – Indianapolis, Ind.
- July 15 – 16 – Boston, Mass.
- July 22 – 23 – Little Rock, Ark.
- July 26 – 27 – Montevallo, Ala.
- July 29 – 30 – San Diego, Calif.
NBFAA Calendar Highlights
Save these Dates!
Now that the first Electronic Security Expo (ESX) has come and gone, we want to be sure you don’t overlook these other exciting upcoming events headed your way in 2009.
Leadership Summit, Dallas, Jan. 13-17
NBFAA Day on Capitol Hill, Washington D.C., April 28-29
AIREF Golf Classic, Las Vegas, March 31
NBFAA Summer Conference, Baltimore, Maryland, June 22-26
Check out the Online Calendar for other industry and chapter events coming up during the remainder of 2008.
Member Benefit Spotlight
Don’t miss out on a single benefit of NBFAA membership. Go to the Web site often and check out our associate members and our member benefit partners. If you’re not using these companies, you might be leaving money on the table.
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Industry News You Can Use
Give ‘em What They Want
Customers might not care what specific software a central station uses, but they do care if a central station can do what they want. Security dealers with a central station or third-party central station managers definitely care about software. Their ability to do what their customer wants is dependent on the software. That makes versatile software key.
Full Story
Monitoring: Here’s to Your Health
As security customers age or become disabled, monitoring for health conditions can be helpful for them and their families — and a lucrative add-on monitoring service for residential security dealers and systems integrators.
Full Story
Member News
Stanley Purchases National Guardian Retail Branch Business
Stanley Convergent Security Solutions announced last week that it has purchased the retail branch business from National Guardian Security Services.
Full Story
The Systems Depot Relocates Headquarters
The Systems Depot, a distributor of fire alarm, closed circuit television (CCTV), access control, and other security products, has moved its corporate headquarters to a 90,000 square foot facility in Hickory, N.C., the company announced earlier this week.
Full Story
Tri-Ed Chosen as Clinton Electronics’ North American Distributor
Tri-Ed Distribution has been selected by Clinton Electronics as its exclusive North American distributor. A worldwide leader in video display products since the company produced its first black and white Cathode Ray Tube (CRT) in 1964, Clinton Electronics expanded its closed circuit television (CCTV) and security equipment product line significantly in the 1990s and today offers a complete line of CCTV security equipment and specialty displays.
Steve Roth, President and CEO of Tri-Ed notes, “We are very pleased to be partnering so closely with a premier supplier like Clinton Electronics. We look forward to delivering great products and exceptional value to our customers across North America.”
DMP Hires Jeff Mawer as North East Regional Sales Manager
Jeff Mawer has joined Digital Monitoring Products Inc (DMP) as the Northeast regional sales manager. Mawer will be responsible for developing new sales and providing on-going service to DMP authorized dealers in the District of Columbia, Delaware, Maryland, New York, New Jersey, Pennsylvania, and Eastern Canada.
Mawer’s extensive sales experience is evident from his certification as both a Xerox Professional Selling Skills Level III trainer and a Sandler Sales Management trainer. He developed his sales and management skills in previous positions with local, regional and national security system providers.
Vector’s Anita Ostrowski Wins 2008 Central Station Manager of the Year Award
Vector Security captured yet another central station services related award at the Electronic Security Expo (ESX) conference, held recently in Nashville with Vector’s own Anita Ostrowski receiving the 2008 Central Station Manager of the Year Award presented annually by the Central Station Alarm Association (CSAA).
Ostrowski’s rise in Vector’s central station organization has spanned 23 years, beginning in July of 1985 when she signed on as a midnight shift central station operator. In 1987, she was promoted to a position of daytime supervisor, where she was responsible for managing various activities on her shift to include processing alarms, handling customer calls; resolving staff issues and shift scheduling. In 1991, Ostrowski was promoted to central station manager, where she was responsible for all aspects of the department. At that time, she also became Vector’s liaison with its information technology (IT) department, where she developed policies and procedures for connectivity issues and challenges between Vector’s central stations and various business systems.
Vector Promotes Petrow to COO
Vector Security announced this week that Pamela Petrow has been promoted to chief operating officer, effective July 1. "This is a new position," said Petrow during an interview with Security Systems News at ESX in Nashville. "It's a way to spread the responsibility around and it will also allow John Murphy [Vector's CEO] to have a more strategic role."
Full Story
Tri-Ed Denver Cooks Up Winning Day for Customers
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“These barbeques are a great way to show our customers how much we appreciate them, and put them face to face with so many leading industry manufacturers,” said Dawn Garcia, branch manager of Tri-Ed’s Denver location.
Emergency24 Gets Into PERS Market
Third-party monitoring company Emergency24 announced today at the ESX 2008 tradeshow in Nashville, Tenn., that it has entered the PERS market.
Full Story
Bosch Enhances CCTV Technical Support
Bosch Security Systems Inc has made several improvements to its closed circuit television (CCTV) Technical Support organization in Lancaster, Pa., resulting in greater productivity of support specialists and superior levels of service for customers. As part of the organizational changes, Bosch has created a dedicated Internet protocol (IP) video surveillance team to assist customers with the company’s rapidly growing portfolio of network video products and systems.
In addition to the reorganization of associate teams, the technical support center has been restructured to foster greater collaboration and knowledge sharing. The center now features an open seating plan and centralized equipment racks used for associate training and for assisting customers with product installation and programming support, as well as with system design and product selection.
Support for Extreme CCTV products has also been integrated into the Lancaster center. Customer calls for Bosch Extreme CCTV, Bosch Derwent Illumination and Bosch REG License Plate Capture support are now handled by the team in Lancaster. Assistance for advanced technical matters will continue to be provided by associates in Extreme CCTV’s location in Burnaby, Canada.
Customers can contact Bosch CCTV Technical Support for assistance with analog or IP video systems by calling (800) 326-1450. Bosch also offers a searchable knowledge database for CCTV, intrusion, fire, access control and enterprise systems technical support. Customers can access and download the TS2Go database by visiting http://phd.boschsecurity.us.
North American Video and Wynn go Three for Three
Design, quality and attention to detail are just a few of the adjectives used to illustrate how the new Encore at Wynn Las Vegas will maintain its distinctive brand and position in the marketplace. And these very same qualities are what North American Video (NAV) is bringing to this latest addition to the Las Vegas Strip for their security operations.
As recently announced by NAV’s President, Cynthia Freschi, NAV has been contracted to design, supply and install a complementary video surveillance and security system at the Encore at Wynn Las Vegas. The 2,034 all-suite hotel tower will be fully integrated with Wynn Las Vegas’ security operations covering the Encore’s 72,000 square foot casino, additional convention and meeting spaces as well as five restaurants, seven bars and lounges, a nightclub, swimming pools, a spa and salon, and 11 retail outlets.
The security and surveillance system at the Encore at Wynn Las Vegas will have a Honeywell 1536 x 64 Security Matrix Switch and a 1024 x 64 Surveillance Matrix Switch installed in the Encore’s Data Center. The systems will be tied back to the existing security and surveillance systems at Wynn Las Vegas using fiber and a satellite connection. In addition to providing security and surveillance monitoring of the new resort, the new system will also provide coverage for the new employee parking facility and the pedestrian bridge linking it to the resort.
The new Wynn Encore is scheduled to open in December, 2008.
Member Product News
DMP Unviels XT Series at ESX
Digital Monitoring Products (DMP) introduces its latest panel innovation, the XT Series Burglary/Fire/Door Access Panel, available to DMP Dealers July 11, 2008. This powerful panel provides a complete set of communications options in an all-in-one, all on-board design that offers increased capabilities with faster, easier installation.
The XT Series is available in two models with various configurations. The XT30 supports 10 on-board and 20 additional zones, and includes a dialer. The XT50 is available with or without a dialer, and also supports 10 on-board zones. It adds 20 wired zones, and 40 wireless zones for up to 50 total zones. Installers have the option to order the panel configuration of their choice from DMP with built-in two-way wireless, network, cellular, and/or dial-up communications. The all-in-one design means no additional enclosures or connections.
NBFAA and Members in the News
NBFAA in the News
School Bill Includes Fire Safety
Fire Cheif
The National Burglar & Fire Alarm Association worked with Rep. Michael Arcuri (D-N.Y.) to insert fire life safety alarms language into H.R. 3021, the 21st Century Green High-Performing Public School Facilities Act.
Full Story
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