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In This Issue
NBFAA News
Business Focus Spotlight:
Future Shock: Gazing into the Crystal Ball of Technology
The NBFAA Business Focus training event in Indianapolis will be held June 14 – 17. Designed for business owners, executives and management, NBFAA Business Focus will feature six presenters offering training courses designed to enhance business insight and management skills.
 Paul Boucherle |
In the next few issues of Member Update, we will feature all six presenters and their topics. This week we feature Paul Boucherle, president of Matterhorn Consulting Inc. and his session: Future Shock: Gazing into the Crystal Ball of Technology…
While none of us can stop the march of video technology development, we can certainly be prepared to leverage technology into innovative, new applications. These applications can create niche markets that are profitable and differentiate you from your competition. The key is understanding how to solve customers’ business problems, and delivering a solid return on investment using new technologies to enable the process. Future Shock: Gazing into the Crystal Ball of Technology, will explore the changing role of video technology in the business world and how you can prepare to profit from this evolution.
Boucherle is a professional security consultant and an ASIS Certified Protection Professional with 30 years of diverse security and safety industry experience. An accomplished and dynamic public speaker, who speaks at more than 20 engagements a year, Boucherle is an innovator and thought leader in the security industry, helping to pioneer concepts including compartmentalization, Internet protocol video with network video recorder archiving, and convergence of logical and physical security through proof-of-concept designs.
Reminder: May 20 is the last day to sign up for NBFAA Business Focus and receive the early bird discount and June 6th is the last day to register at the regular rate so register today!
First Line of Defense Award Offers Public Relations Opportunities
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One of the major benefits of being named winner of the annual First Line of Defense Award are the public relations opportunities that come with it. In addition to getting a full feature story in Newsline and in SDM Magazine, NBFAA also distributes press releases to trade media and national and consumer publications on behalf of the winner.
Two press releases featuring the 2007 award winner, HSM Electronic Protection Services, were sent electronically to media outlets nationwide. The coverage HSM received was an added benefit to receiving a free trip to Las Vegas for company representatives and their customer.
One press release, titled Thieves Beware, Alarm Systems Know What You’re Up To, was written specifically for national media and consumer publications. Written in a feature style, this release was distributed via e-mail and a national wire service.
In addition to being viewed more than 300 times |
Others that accessed the release included:
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The second release, titled HSM Electronic Protection Services Earns First Line of Defense Award, was distributed to various industry trade magazines via e-mail.
For more information on the First Line of Defense award visit www.alarm.org.
Conference Photos Now Online
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Photos of the 2007 NBFAA Spring Conference held in Las Vegas are now available for viewing and free downloading. |
NTS to Hold First Video System Technologies Course in May
Closed circuit television (CCTV) training, once only offered online, will now be taught by NTS in the classroom through a new course called Video System Technologies. The first class will be held in Elmsford, N.Y., May 15 and 16.
This two-day course will offer students a complete overview of the different components and functionalities of CCTV systems. Students will learn how to properly install systems and how to avoid some of the more common mistakes made by technicians.
Upon completion of the 14-hour course and a two-hour test, students will receive 1.4 continuing education units.
For more information on the course, contact NTS by calling (866) 636-1687, or send an e-mail to nts@alarm.org. For a list of course dates and cities, visit the Education & Training section of NBFAA’s Web site at www.alarm.org.
Celebrate Cinco de Mayo with NTS
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May offers more than sunshine and spring temperatures. It also plays host to one of the busiest months for NTS. Take advantage of these training opportunities today. Complete course descriptions and schedules are available at www.alarm.org in the Education & Training section. Courses are listed by state and class type. Individuals in states where NTS is not currently offered, who are interested in receiving training, should contact NTS. |
Please use the following numbers when contacting NTS:
Send any hard copy correspondence to NTS at the following address:
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Upcoming courses:
Advanced Burglar Alarm Technician
May 5 – 6 – Lafayette, La.
May 10 – 11 – Elk Grove Village, Ill.
May 10 – 11 – Brookfield, Wisc.
May 18 – 19 – Nashville, Tenn.
May 19 – 20 – Meridian, Miss.
Central Station Training
May 5 – Nashville, Tenn.
Certified Alarm Technician (Level I)
May 4 – 6 – Meridian, Miss.
May 10 – 12 – Columbia, S.C.
May 15 -17 – Beltsville, Md.
May 17 – 19 – St. Louis, Mo.
May 18 – 20 – Montevello, Ala.
May 18 – 20 – Port Allen, La.
May 18 – 20 – Memphis, Tenn.
Fire Alarm Installation Methods
May 8 – 9 – Little Rock, Ark.
May 16 – 18 – Rochester, N.Y.
May 22 – 23 – Atlanta, Ga.
May 22 – 23 – Boston, Mass.
May 26 – 27 – Meridian, Miss.
Networking 101
May 8 – Memphis, Tenn.
May 22 – New Orleans, La.
May 22 – Rochester, N.Y.
May 24 – Bridgeport, Conn.
Practical Electronics
May 10 – Little Rock, Ark.
Understanding Alarm Systems
May 12 – Meridian, Miss.
May 16 – Mobile, Ala.
Video Systems Technologies
May 15 – 16 – Elmsford, N.Y.
NBFAA & Chapter Calendar Highlights
Mark your Calendar and Plan to Attend the First NBFAA Business Focus Event
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 Learn More |
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| Register Now! |
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Learn how smart businesses grow at NBFAA’s Business Focus in Indianapolis. The early bird discount ends May 20, so register today at www.alarm.org.
This two-day event, which will be held June 14 and 15 in Indianapolis in cooperation with the Indiana Burglar & Fire Alarm Association, features business-focused training courses designed to enhance business insight and management skills for owners, executives and management.
To have an event placed on the calendar please e-mail it to communications@alarm.org. Be sure to include the date, time and location along with a short synopsis about the event.
Washington Burglar & Fire Alarm Association
Eastern Washington Chapter
May 9, 2007
Spokane Club
Spokane, Wash.
Speaker: Dave Koket, fire protection engineer, Spokane Fire Department – New Code Update
Western Washington Chapter
May 9, 2007
Barnaby’s Restaurant
Tukwila, Wash.
Speaker: Mike Marrs, fire chief, Burien Fire Department
California Alarm Association
CAA Summer Convention
May 10 – 12, 2007
Hilton Palm Springs Resort
Palm Springs, Calif.
The annual event will feature training, exhibits and networking opportunities. Attendees can enjoy a Lazy Days of Summer Fiesta featuring dinner and dancing. There will also be an opportunity to participate in a golf tournament at the Canyon Country Club private course. For an event program, registration and hotel reservation information, visit the CAA Web site at www.caaonline.org.
Central Station Alarm Association Mid-year Meeting
CSAA Electronic Security Forum & Exposition
May 16 – 20, 2007
Buena Vista Palace Hotel
Orlando, Fla.
2007 AICC Golf Tournament
May 16, 2007
Lake Buena Vista Golf Course
Orlando, Fla.
Security Canada West Trade Show
May 30, 2007
Richmond, British Columbia
Canada
More Information
Webinar: Virtual Matrix Displays, the Next Step in IP Video Design
June 6, 2007
This complimentary Webinar will discuss:
- Integration of virtual matrix with legacy video systems
- Creating a time and labor saving security command center utilizing IP technology
- Using technology to improve video content analysis and response to emergency situations
NEACC Golf
June 6, 2007
Heritage Country Club
Charlton, Mass.
www.neacc.org | Register Now
Northeast Security & Systems Expo
June 7, 2007
Royal Plaza Trade Center
Marlborough, Mass.
For information call Russ Ryan @ 617-489-7518
www.neacc.org | Register Now
NBFAA Business Focus
How Smart Businesses Grow
June 14 – 15, 2007
University Place Conference Center & Hotel
Indianapolis, Ind.
This two-day event, which will be held June 14 and 15 in Indianapolis in cooperation with the Indiana Burglar & Fire Alarm Association, features business-focused training courses designed to enhance business insight and management skills for owners, executives and management.
Attendees will hear from six keynote speakers; Keith Davis, senior dealer to builder manager for AVAD LLC; Cathey Rempel, founder and CEO of the Summit Group; Bob Harris, founder of The Attrition Busters; Allan Lambert, director of sales for TOA Electronics; Dan Dunkel, president of New Era Associations; and Paul Boucherle, a professional security consultant and president of Matterhorn Consulting Inc.
The event will take place at the University Place Conference Center & Hotel situated on the Indiana University-Purdue University Campus. Register for the event at www.alarm.org.
Washington Burglar & Fire Alarm Association
All State Meeting
June 19, 2007
Seattle, Wash.
This promises to be a fun meeting with a great speaker, presentation to scholarship winners and a terrific door prize.
Pennsylvania Burglar & Fire Alarm Association
PBFAA Annual Convention, 25th Anniversary Celebration
June 20 – 21, 2007
Philadelphia, Pa.
The convention will be held at the Holiday Inn on Arch St. For registration information call (800) 458-8512. PBFAA will also host a dinner cruise on the first night on the Spirit of Philadelphia and recognize all of the past presidents and past board members who have helped build such an active and successful association.
Washington Burglar & Fire Alarm Association
6th Annual Golf Tournament
July 10, 2007
Elk Run Golf Course
Maple Valley, Wash.
This event will feature a putting contest, door prizes, a shootout for a BMW-Z4, par 3’s closest to the pin contest and a longest drive contest. For more information visit www.wbfaagolf.advantagegolfonline.com or contact Alan Foreman at golfnalf@msn.com or aforman@washingtonalarm.com.
Mississippi Alarm Association
13th Annual Trade Show & Conventioni
August 1 – 5, 2007
Imperial Palace
Biloxi, Miss.
NBFAA 2007 Fall Conference
September 9 – 12, 2007
New York City, N.Y.
This four-day annual event, which will be held Sep. 9 – 12 in New York City, features a Leadership Symposium, which includes a Chapter Workshop, Member Reception, meetings and social events.
2007 Tri Association Awards Dinner
September 11, 2007
The Lighthouse on Chelsea Pier 61
New York City, N.Y.
The NBFAA, together with the Security Industry Association (SIA) and the Central Station Alarm Association (CSAA), is pleased to host the Tri-Association Awards Dinner annually in conjunction with the ISC East Expo. The event is hosted each year in honor of the recipients of the distinguished Tri-Association Triton Award and SIA's highest honor — the George R. Lippert Memorial Award.
2007 Triton Award: Stan Martin, executive director, Security Industry Alarm Coalition
2007 George R. Lippert Memorial Award: George Fletcher, president, DMF Consulting
2007 ISC East Expo
September 11 – 12, 2007
Jacob Javits Convention Center
New York City, N.Y.
Security Canada Atlantic Conference
September 20, 2007
Wolfville, Nova Scotia
Canada
More Information
South Carolina Alarm Association
Annual Convention & Trade Show
September 27, 2007
Holiday Inn, Patriots Point
Charleston, S.C.
The event will feature a golf tournament, training classes, roundtable discussions and trade show. Contact Gabrielle at (803) 252-0580 for more information.
Alabama Alarm Association
Annual Meeting and Trade Show
October 10 – 12, 2007
Double Tree Hotel
Birmingham, Ala.
Washington Burglar & Fire Alarm Association
13th Annual Trade Show
October 11, 2007
Spokane, Wash.
International Security Conference & Expo
October 17 – 18, 2007
Toronto, Ontario
Canada
More Information
Louisiana Life Safety and Security Association
Convention & Trade Show
November 14 – 16, 2007
The Pontchartrain Center
Kenner, La.
More Information
California Alarm Association
Winter Convention
December 6-8, 2007
Crowne Plaza
San Francisco, Calif.
www.caaonline.org
Chapter News
Register Today for the CAA Summer Convention
The California Alarm Association (CAA) Summer Convention kicks off at the Hilton Palm Springs Resort May 10 – 12. If you haven’t reserved your room yet do so today. The deadline to reserve a room is May 4.
The convention is jam packed with events such as a golf tournament, karaoke, a poker tournament, training and networking opportunities.
Full registration for dealers is $150 which includes all meals and programs. Dealers who want to attend Friday only can register for $75, which includes breakfast and lunch. To register for the event, and to receive hotel reservation information, call CAA at (800) 437-7658.
Member News
J.D. Power and Associates Recognizes Brink’s Home Security Fourth Year in a Row
For the fourth consecutive year, J.D. Power and Associates has recognized Brink’s Home Security’s contact operations for customer satisfaction excellence. The recognition falls under the J.D. Power and Associates Certified Call Center Program.
Brink’s Home Security is the first company to be recognized four years in a row by J.D. Power and Associates under this program. Contact center operations for Brink’s Home Security handle thousands of alarms, telephone calls, e-mails, and other correspondence each day from more than 1.1 million customers through its two contact centers. The contact center operations successfully passed a detailed audit of their recruiting, training, employee incentives, management roles and responsibilities, and quality assurance capabilities.
As part of its analysis, J.D. Power and Associates conducted a random survey of Brink’s Home Security customers who recently interacted with its contact centers. The contact centers are part of a select few who have been recognized by J.D. Power and Associates for providing “An Outstanding Customer Service Experience.”
ADI Customer Appreciation Event Rocks ISC West
ADI held a special customer appreciation event along with many industry leading vendors at this year’s ISC west show to thank customers for their support and patronage. The customer appreciation event was held at the House of Blues Las Vegas located inside the Mandalay Bay Resort and Casino.
Member Benefit Spotlight
BuyerZone.com is Your Premier Source for Sales Leads
BuyerZone.com |
Founded in 1992, BuyerZone’s online purchasing marketplace attracts buyers proactively seeking product and pricing information across more than 125 product and service categories, including commercial and residential security systems. The BuyerZone ‘Request for Quotes’ process asks key questions about each buyer’s specific needs and purchase timeframe, allowing BuyerZone to make a qualified match to the most appropriate security providers with their supplier network. With more than three billion dollars in purchasing transactions facilitated through BuyerZone.com through 2004, BuyerZone’s service delivers a high return on investment for more than 7,000 national and local suppliers. |
Industry News You Can Use
An Alarming Problem, Nassau Bill Could Reduce False Calls
Nassau County’s attempt to curb false alarms has had too many false starts. Finally County Executive Thomas Suozzi seems to have crafted a bill that ensures all automatic calls are answered by the police department, while imposing significant fines on those who repeatedly abuse the system or fail to obtain a permit.
:: Full story
Member Product News
DICE Unveils Microsoft Vista CSMS at ISC West
DICE Corporation unveiled its Microsoft Vista-based Structured Query Language (SQL)-powered Central Station Monitoring Software (CSMS) during the ISC West Expo in Las Vegas.
According to DICE, the new-generation software is the fastest product in the industry, has the most redundancy of any solution in the marketplace, and will have all the options of the current DICE suite of products.
NBFAA and Members in the News
NBFAA in the News
CEDIA, CEA, InfoComm, NSCA, BICSI, NBFAA, SIA Commit to Common Lobbying Efforts
CustomRetailer
Seven trade association heavyweights issued a joint statement about an unprecedented collaborative lobbying effort. In an interesting bit of language that hits home for custom electronics professionals, the groups identified themselves as “technology design and integration associations.”
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Recent Press Releases
Business Focused Training Event Premiers in June
The NBFAA will host its first-ever training event focused on delivering industry-specific comprehensive business solutions. The event will be held June 14 and 15 on the Indiana University-Purdue University campus, in downtown Indianapolis.
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Thieves Beware, Alarm Systems Know What You’re Up To
The air was electric as central station operators at HSM Electronic Protection Services worked tirelessly to help police apprehend three would-be thieves that had broken into a customer’s store. Their persistence and dedication to their customer was what earned HSM the 2007 First Line of Defense Award.
:: Full story
This release was featured on:
HSM Electronic Protection Services Earns First Line of Defense Award
HSM Electronic Protection Services (HSM) was presented the 2007 First Line of Defense Award by the National Burglar & Fire Alarm Association (NBFAA) and SDM Magazine for their persistence and dedication in helping police apprehend three would-be thieves that had broken into a Houston Sports Authority store after hours.
:: Full story
Support Urged for “College Life Safety and Fire Prevention Act”
The NBFAA is urging its members and other individuals and organizations throughout the country to support a new bill introduced by Rep.Vito Fossella, R-N.Y.
:: Full story
For Member Update
Sponsorship information, contact
NBFAA Senior Director of Business Development Tonja
Jenkins.
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